Talk Therapy Services

DIRECT BILLING AVAILABLE TO 30+ INSURANCE COMPANIES. CLICK HERE FOR MORE INFORMATION.

Terms and Conditions

SMS Terms and Conditions

By opting in to receive SMS messages from Talk Therapy Counselling Services Ltd., you agree to the following terms:

1. SMS Consent Communication
We only use phone numbers collected through our SMS opt-in process for service-related communication. We do not share this information with third parties for marketing purposes.

2. Types of SMS Communications
If you have consented to receive SMS messages from us, you may receive messages related to:

  • Appointment reminders

  • Follow-up communications

  • Service updates

  • Billing notifications

Sample Message Example:
“Hello, we could schedule an appointment with our therapist Mary for you on June 25, 2025 at 4:00 PM. Please let us know if you’d like us to book this appointment. Reply STOP to opt out of SMS messaging from Talk Therapy Counselling Services Ltd. at any time. For help, text HELP. Message frequency may vary. Message and data rates may apply.”

3. Message Frequency
Message frequency will vary depending on your engagement with our services. You may receive up to 1–3 messages per week related to appointments, service updates, or billing.

4. Messaging Fees
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic or international messages.

5. Opt-In Methods
You may opt in to SMS communications through:

6. Opt-Out Methods
You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also contact us directly to request removal from our SMS list.

7. Help and Support
If you are experiencing issues with our SMS service, reply with “HELP” for assistance. You may also contact us via:

8. Additional Options
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

9. Standard Disclosures

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP.”

  • For assistance, reply “HELP” or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary.